Delivery and returns

Care of your Products

Each piece of Eliziain Elements jewellery is handmade and as such should be stored and handled carefully. Our chosen delivery method and package has been carefully chosen and as a result your product should arrive in perfect condition.

Delivery

Monday – Friday
Standard shipping  – all items will be shipped 1st class recorded delivery. Therefore, please allow up to 7 days for delivery. Please see our Etsy shop for details.

However, if you require  your item sooner, please e-mail us and we will do our best to assist.

Worldwide Shipping

International shipping information is provided on our Etsy shop.

We can ship international orders to Europe, USA and Australia.

Standard shipping – 7 to 10 working days Europe | Delivery days to USA and Rest of World differ by country please ask if you are concerned*

*Excluding weekends, subject to stock availability.

In the event of an item being out of stock we will contact you with an estimated delivery date.

Returns

Eliziain Elements will repair accidentally damaged goods up to 3 months from the date of purchase. After 3 months Eliziain Elements will repair items, but a small fee will be applicable.

If an item you have ordered is unsuitable, you must inform us within 7 days. Please click below or use our contact page. Please see Etsy shop for more details.

We will be happy to refund/exchange providing the items are returned complete in perfect condition within 28 days of your purchase date.

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